It's barely nine in the morning, the store has just opened, the bookseller is still working to dig out the front of store from yesterday's onslaught.
Customer: That book is twenty-seven dollars here. I can get it at Costco for sixteen.What is it about the front of store that brings out the meanest in people? Why do they feel the need to attack as soon as they walk in the store?
Bookseller: Then go to Costco.
Customer: So, everything is discounted 40%, right?
Bookseller: No, the discount varies from section to section, from 10 to 40%.
Customer: Why would anyone want to shop here then?
Bookseller: I have no idea
The queue for the registers goes around the store; half the people in line have one or more shopping baskets filled to the brim; many can be observed discarding stacks of books as they wait. The phones are ringing without pause. There are children racing around with no adult supervision, tearing stuff off the shelves.
Customer: Why does the store look so awful?So many snarky opportunities arise at the registers.
Bookseller: I don't know.
Customer (handing gift card to cashier): I'd like to check the balance on this card so I can use it before your store closes.
Cashier (looking at the card, then handing it back): You'll have to go to Barnes & Noble to do that.
Customer: What do you mean I can't use my teacher discount?
Cashier: Sorry. All special discounts ended when the liquidation began.
Customer: Well, that's why you're going out of business.
Customer: What do you mean I can't use my coupon?
Cashier: Sorry. All coupons were invalidated when the liquidators took possession.
Customer: Give me the number of your corporate office.
Cashier: Here's our Customer Care number. I'm sure they'll be very helpful.
All day. All day long. You want to be nice. You want to give good service. But it just. Doesn't. Stop.
Eight to ten more weeks to go.